LEGAL

Privacy Policy

Last updated: July 2026

Who We Are

Avance Technologies LLC is a business-software company based at Office 86, Burjuman Business Tower, Dubai, UAE. This policy explains what information this website collects, how we use it, and your rights. It applies to avanceio.com only.

What We Collect

When you submit our contact form, we receive the details you provide (name, email, phone, company and your message). When you use the email-a-PDF option on our free calculators, we receive your email address and the calculator inputs needed to generate your report. If you choose to contact us via WhatsApp or phone, your communication is handled through those channels directly. We do not collect personal data through simple browsing beyond the technical data described below.

How We Use and Store It

Form and calculator submissions are delivered to us by email and used to respond to your enquiry or send the report you requested. We do not store your details in any database or CRM — the submission exists only as ordinary business correspondence in our email inbox. We do not sell your information or share it with third parties for their own purposes. We may follow up with you about the enquiry you made.

Technical Data & Anti-Spam

As part of normal website operations, technical data such as IP addresses and access logs may be processed by our infrastructure providers (AWS and Cloudflare) and by Google Analytics. We also process IP addresses transiently on our own server for rate-limiting and spam protection on our forms; these records expire automatically and are not linked to your identity.

Cookies & Third-Party Services

We use Google Analytics (anonymized website statistics) and Cloudflare (security and performance) cookies. No advertising or retargeting cookies are used. If you click a WhatsApp link, your conversation is subject to WhatsApp's (Meta's) own terms and privacy policy. Emails we send are delivered via standard email infrastructure.

Your Rights

Because we do not store your personal information in any database or CRM, the only copy we hold is the email correspondence you send us. You are welcome to contact us with any question about your information, or to ask us to correct or delete an enquiry email — we will accommodate reasonable requests.

Retention

Enquiry correspondence is kept as ordinary business email for as long as reasonably needed for the enquiry and normal record-keeping, and may be retained where required for legal or accounting purposes.

Contact

For any privacy concerns or requests, please reach out to us at [email protected]. We will respond within 60 days. If this policy changes, we will update this page and the date above.

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